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Salon Kathleen

Salon Kathleen Featuring Polished

Project Overview:

Salon Kathleen Featuring Polished is a local salon in Enumclaw, WA. Their team of professionals are highly trained and specialize in a variety of services including hair, skin, waxing & sugaring. If you're local to Enumclaw, Salon Kathleen Featuring Polished is a top-notch choice for your beauty needs. 

Project Included:
  • Responsive website
  • Customized template {Live in 5 Website}
  • Custom services menu
  • Logo revision
  • Ongoing website maintenance

Case Study: Salon Kathleen Featuring Polished

From Embarrassed to Confident

CHALLENGES

Salon Kathleen Featuring Polished was struggling with several issues that are common with an outdated website. The website wasn’t responsive and didn’t feel in alignment with the salon’s style. With time & neglect, it was no longer displaying accurate services and pricing, which created a poor customer experience at times. {Imagine customers learning the price on the website was incorrect after arriving at the salon}

It was time to prioritize a new website that would:

  • Support the business’s growth
  • Increase their published prices
  • Showcase their expanding team
  • Confidently market the salon to new customers

SOLUTION

When considering online solutions for Salon Kathleen Featuring Polished, co-owners Janae & Jamie had multiple options. In the end, they decided to work with Type B Studio because the companies were aligned - Both women-owned businesses dedicated to taking care of their clients.

The co-owners had an idea of what they were looking for in a new website.

The business owners wanted:

  • A new website that would match the welcoming atmosphere of the salon
  • The team’s personalities to shine through
  • To NOT solely rely on their copywriting or limited tech DIY skills
  • Accurate services & pricing

Type B Studio recommended a Live in 5 Website to keep their investment low and included additional customizations to create a services menu.

Janae & Jamie admitted to feeling a bit nervous at first - A feeling that went away quickly as we started working through the process. Once the website got to build week, it was all excitement.

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“We felt well supported and guided. Easy breezy!”

Jamie Wagner

Salon Kathleen Featuring Polished

RESULTS

Salon Kathleen Featuring Polished immediately experienced tremendous benefits with their new website. First and foremost, they’re no longer embarrassed to direct potential customers to the website.

The new website saves them time because they no longer have to educate clients on correct services & pricing, both in person or over the phone. The business is growing with more visibility, new clients, and a better social media presence to complement the website.

After the new website launched, Salon Kathleen Featuring Polished decided to work with Type B Studio for ongoing website support & maintenance.

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“I want the website done right and professional all the time. My time is valuable and much better spent on my business.”

Janae Watterson

Salon Kathleen Featuring Polished

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Don't Navigate Your Online Presence Alone

You could lose countless hours & dollars on an attractive website that doesn't address your goals or help your business grow. There's a better, more profitable way! 

Salon Kathleen

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